Shipping & Delivery

abele.se tries to deliver your product within the EU in 5 days, and 10 days outside the EU.

All listed product prices are including VAT, shipping and handling fee. 

 

Still have questions?

Please contact us if you have any questions or concerns and we will reply as soon as possible at:info(kwfat)abele(kwfdot)se

 

 

Returns, Exchanges and Refunds Policy


What is our Exchange policy?

If you wish to exchange an item, this is only possible under the following circumstances: 

-  You have received the wrong item - you did not receive what you ordered as listed in the confirmation email (sent to you when you placed your order). 

-  You have ordered the wrong size.

* Please note - the customer is responsible for all shipping costs associated with exchanges unless abele.se has sent the wrong size or item.

 

What is your Return policy?

Returns are accepted within 30 days of receipt of your order for exchange or refund only. All returns must be approved by abele.se. Items must be returned in original and unused condition with original packaging. Please make sure that items are well packed and insured for the full amount. A fee may apply to any order not received in good condition. Shipping costs are non-refundable and all costs for return shipment are the responsibility of the customer. Exchanges will incur additional shipping charges. Returns are not accepted after 30 days from receipt of order at your shipping address.

 

RETURNS TO: 
abele Contemporary Jewellery
Kvarngatan 3B
11847 Stockholm
Sweden
info(kwfat)abele(kwfdot)se

 

ALL CUSTOM, SPECIAL ORDERS, WORN OR SCRATCHED ITEMS, OR ITEMS RETURNED WITHOUT ALL ORIGINAL PACKAGING ARE NON-RETURNABLE.

 

In the event of abele.se sending you a replacement for a damaged, defective or wrong item, you must return the original item to them within 14 days of receipt.

 

When you send your item back to abele.se, we will process the returned item and abele.se will notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your return.

 

How Refunds Are Calculated if Items returned because they are damaged, defective or incorrect

If you are returning an item because of an error on abele.se's part or, in accordance with our returns policy, because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us once we have received the item and have assessed the damage, defect or incorrect delivery (either via a personalised pre-paid return label, or by refunding your return postage costs). Please obtain a receipt of delivery in order to secure a refund for your delivery costs. abele.se will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to not refund you.

 

Cancellation of Orders & Out of Stock Items

You may only cancel your order via email up until the time that your order has been shipped. If the order has been processed and shipped, you cannot cancel.

 

You are responsible for all shipping costs. abele.se may cancel your order or part of your order if the item is sold out and no longer available - in most instances we will contact you via telephone or e-mail to discuss your order.

 

In the event of partial orders, atnsupermarket.com will ship the items in-stock and remove any items out of stock from your order.

 

All orders will be confirmed with you via e-mail prior to delivery and after we receive your payment.

How do we protect your information?

We want you to have a secure and enjoyable shopping experience at www.abele.se so we implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Paypal or Pre Payment (normal bank transfer from your bank account to our bank account).

Your Consent

By using our site, you consent to our privacy policy. This privacy policy is updated on 28-11-2011.

Contacting Us

If there are any questions regarding this privacy policy, contact us via: info(kwfat)abele(kwfdot)se

Privacy Policy

www.abele.se is committed to maintaining your privacy and to providing a secure transaction environment. When you place an order, please be assured that We will not share, trade, rent, sell or release any of your information to any third party, business or individual. Your information will only be released as required by law in order to comply with a government or regulatory authority. www.abele.se assumes if you place an order with us that you will accept an occasional newsletter or update of our offerings. If you wish to be removed from our list, please send us an e-mail at info(kwfat)abele(kwfdot)se with "unsubscribe" indicated in the subject heading.

What information do we collect?

We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: Name, e-mail address, mailing address, phone number or other comments, questions or suggestions. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs. To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering: the purchased product or service requested.

How do we protect your information?

We want you to have a secure and enjoyable shopping experience at www.abele.se so we implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Paypal or Pre Payment (normal bank transfer from your bank account to our bank account).

Your Consent

By using our site, you consent to our privacy policy. This privacy policy is updated on 28-11-2011.

Contacting Us

If there are any questions regarding this privacy policy, contact us via: info(kwfat)abele(kwfdot)se

Terms & Conditions

www.abele.se offers this website and all information, software, products and services available from this website or offered as a part of or in conjunction with this website (collectively, the "Website") to you, the user, conditioned upon your acceptance of all of the terms, conditions, policies and notices set forth below, including the separately posted Privacy Statement (collectively, the "Terms and Conditions").Your use of the website constitutes your agreement to be bound by the terms and conditions

Changes

www.abele.se reserves the right to make changes to any or all of the Terms and Conditions or to add new terms and conditions effective immediately upon notice, which may be given by any means, including by posting the changed or new Terms and Conditions on the Website. It is your responsibility to review the Terms and Conditions from time to time to make sure you are aware of any changes. www.abele.se reserves the right to modify the information contained in the Website without notice, and makes no commitment to update the information contained in the website www.abele.se

Links to other Websites

The www.abele.se website may contain hyperlinks to other websites. These links are for your convenience and are accessed at your own risk. www.abele.se has no control over, and is not responsible for the content on external websites.

Communication

www.abele.se communicates via email.

Termination

www.abele.se reserves the right to terminate at any time without notice:

  1. your use of all or any portion of www.abele.se
  2. all or any portion of www.abele.se
  3. all or any portion of the Terms and Conditions.

Intellectual and industrial property rights

The client must respect completely and unconditionally the intellectual and industrial property rights attached to the products supplied by www.abele.se

Entire Agreement

The Terms and Conditions constitute the entire agreement and understanding between you and www.abele.se with respect to use of the website, superseding all prior or contemporaneous agreements, communications and/or proposals.
Stockholm, October 2011, by www.abele.se

CUSTOMER SERVICE / QUESTIONS

Please email us and we will reply as soon as possible at: info(kwfat)abele(kwfdot)se